Analysis for the 7Cs Framework Assignment Example | Topics and Well Written Essays - 2000 words

Analysis for the 7Cs Framework - Assignment Example With the information provided on the website, it is easy for a potential customer to book a room because the site is enough to keep the visitors updated. All the content available on the website has been developed by the company in an effort to ensure that users of the website are well-informed (164). Community  The Le Meridien website presents a strong community because it promotes interactions between different customers. The website has a page that allows guests or visitors to share their experiences with other visitors. The page is highly interactive because new visitors can post questions to the authors of the current reviews concerning their experience at the hotel. The page serves to create a highly connected community that allows all the users to interact. The page is under the close monitoring by the site owner. Notably, this aspect is a remarkable feature of the Le Meridien website (169).Customization  A close analysis of the Le Meridien reveals that it is generic becau se all visitors to the website see the same phase of the website. The fact that the site is information dominant, it does not present an opportunity for personalization or tailoring by the site owner. All the functions and windows in the website are permanent and are the same for each viewer. Therefore, there is a salient need for the company to introduce a measure of customization so that visitors may experience a measure of freedom and exercise their self-expression (173). The communication between the users and the site owner.